What I do
I design and organize information so people can use it.
I specialize in guiding customers and employees through complex processes, such as choosing a wireless calling plan, understanding medical insurance options, or learning a new software development model.
Beginning with the business goals and audience needs, I develop a strategy and design a framework for communicating the information effectively. Once the plan is in place, I'll produce the copy, diagrams, images, videos, and anything else that's needed to get the message across quickly and succinctly.
Clients
- Levi Strauss & Co.
- Gilead Sciences
- bizwerk, a frog design company
- Genetech
- Business Objects
- U.S. Cellular
- Amgen
- Intuit
- Paycycle
- Votiva Heath